The certified competence, the continuous training and updating of our staff allow us to create technological solutions that are always in step with the times and avant-garde.
System services offered for the technical support of your company’s IT infrastructure, allowing you to work in peace and concentrate on your Core Business.
The services are taken care of by our team of experts who, thanks to twenty years of experience, guarantee the daily functioning of your IT systems.
The certified competence, the continuous training and updating of our staff allow us to create technological solutions that are always in step with the times and avant-garde.
Servers and Infrastructures
Every day we design, implement and support companies in the management of IT architectures on which information systems are based.
Ours is a tailor-made activity and provides for a preliminary analysis of the specific needs of companies, to provide a project with adequate levels of reliability, scalability, data security and with a competitive operating cost.
Based on specific needs, we therefore offer the most suitable solutions, from traditional infrastructures based on physical hardware servers, to virtualized ones with one or more servers, clusters or high reliability SANs.
We design hyperconverged and cloud infrastructures, supported by the best service providers such as Amazon Web Services, Microsoft Azure and Google Cloud Platform.
Backup and Disaster Recovery
Backup is the solution with which a safety copy of data is created and stored elsewhere in order to recover it in case of need: it is essential in order not to lose information in the event of an accident or computer fraud. Without an adequate backup and recovery plan, no company can sleep peacefully because it risks losing, temporarily or forever, corporate data which are often the real assets of a company, with consequent loss of time, money, reputation and customers. .
Unfortunately, never before must every company be ready to face any kind of critical situation: from the hardware failure of strategic equipment to human error, up to the natural disasters known to us as earthquakes and floods and the ever more frequent Ransomware attacks.
We at TEL&CO know that computer data is increasingly at risk and it is necessary to do what is necessary to protect it, having the certainty of being able to restore system functionality as quickly as possible, to allow business continuity for the company.
Security
In recent years, the issue of information security or cybersecurity has become increasingly important, i.e. that set of actions, tools and rules aimed at defending a company’s sensitive information from both internal and external attacks.
Every organization should structure a series of activities and tools in order to protect the information system, from PCs to the network, from servers to mobile devices, and the data they contain.
IT security solutions are born with the main purpose of identifying and blocking attacks on corporate systems: such attacks can destroy or steal sensitive or high-value information for the organization, accessing the IT infrastructure without authorization.
An organic and coherent data protection strategy requires the coexistence of antivirus and antispam, but also a password management system, adequate protection of the network perimeter via firewall/UTM and encrypted VPN connections.
Workstations
We are at your disposal for advice on work tools: Windows PC and Apple Mac workstations and Android or Apple iOS mobile devices that we can integrate with each other and provide all the technical support over time.
With the diffusion of mobile work and Agile (smart working) we have specialized in collaboration solutions, video conferencing and meeting room equipment, which allow team work to be simplified.
We can also recommend the best printing peripherals, both for labels for industrial environments and for the office and graphic departments.
Network
The operation of a company depends decisively on its network: in the event of malfunctions, the most frequent consequences are telephone disruptions, internet navigation difficulties and inefficiency in collaboration between colleagues, being software applications now all dependent on corporate networks and structured cabling.
It therefore becomes essential that the connections are correctly implemented and tested and that both the enabling devices and the network and data center switches, access points for the wireless network and UTM and firewalls for connection to connectivity lines and other offices.
We implement wired and wireless networks of any complexity, thanks to the expertise of our network engineers who are able to design reliable solutions and certify the results using objective tools to guarantee compliance with the most restrictive requirements.
Microsoft technologies
The Microsoft 365 platform allows you to start the digital transformation journey and increase productivity and security in the company, thanks to the use of tools such as Outlook and the Office package, together with the use of services strongly oriented towards collaboration such as OneDrive, Sharepoint , Teams and Planners.
Our consultants can help you in the phase of purchasing licenses and placing our technical experience at your disposal for the safe migration of users, emails and data.
We believe it is essential to understand the potential of the platform to allow our customers to exploit all its features, so we can provide you with training and support you throughout the process of adopting the tools.
Mail and PEC
E-mail boxes are today an essential tool for a company of communication. Usually each corporate resource, and in addition or alternatively each department, has a corporate email account characterized by the domain @companyname.it or .com: this, both to manage internal communication towards other colleagues, and towards the external, for ordinary exchanges with partners, customers, suppliers, collaborators.
Similarly, the PEC, with its legal validity, is a particular form of certified mail that allows you to digitally manage any type of formal, administrative and contractual practice.
In the flow of information between colleagues and departments, the sharing of documents, data, appointments and specific indicators becomes essential for the correct management of corporate complexity.
Hosting and Domains
The domain today represents one of the fundamental pillars of the company: all the branches for the management of e-mail and the website start from it, it is an integral part of the identity and image of the company.
Correct management of your settings (DNS) as well as automatic annual renewal become the fundamental pre-requisites for correct management.
In addition to this, the hosting of sites, management, ecommerce CRM and databases increasingly require secure, high-performance and scalable cloud solutions, in the light of an exponential growth of data that companies find themselves having to manage, with special attention to the new GDPR.
Software development
All companies today are based on software: from management software to the website, through reserved areas and customized web applications, all workflows are conditioned by digital and code.
Today the software requires an extremely accurate analysis, being made up of multiple components and internal and external factors which can affect its regular functioning: a simple website today requires a series of certifications, optimizations and legal mentions mandatory to be compliant and of a standard level: from this we understand how the preliminary study of the development project is essential for its success: the TEL&CO’s software team deals daily with the design, implementation and maintenance of different software solutions.
Thanks to the skills acquired by our team, we are in fact in a position to implement not only traditional websites, but also ecommerce, portals, restricted areas, intranets, dashboards, mobile applications.
With continuous research and development, we always explore new solutions: currently a dedicated team is investigating the potential of Microsoft’s Power Apps, to offer increasingly performing and integrated tools to its customers.
Internet and Telephony
Connectivity today is oxygen for the company: if it fails, all productivity is in serious danger since today everything travels on the cloud.
Choosing the right operator as well as navigating the jungle of offers and solutions becomes a difficult task that goes beyond the company’s core business.
We at TEL&CO support companies not only in choosing the best provider with the right quality/price ratio, but we support our customers in creating the necessary conditions to guarantee business continuity, even in the event of sudden power outages which can cause damage both hardware and operation.
VOIP switchboards and Microsoft Phone System
In recent years, our way of working has changed profoundly and the pandemic has only accelerated this process, making smart working the norm: with it, the need for more flexible, multi-platform and efficient work tools has arisen.
The traditional telephone switchboard is today a limited tool, even for the smallest companies. This is why we at TEL&CO support our customers in integrating analog telephone systems with computer networks and business software, for a substantial improvement in productivity.
The solutions that we have been proposing for over 20 years and on which we have gained solid experience are now within everyone’s reach, not just large companies like in the past: every day our customers can benefit from the advantages of this technology strategic, with the guarantee of efficient and modern communication.
Privacy & GDPR
The General Data Protection Regulation GDPR came into force in May 2018 and set a global standard on data protection, The General Data Protection Regulation GDPR came into force in May 2018 and set a global standard on data protection,, allowing them to have more control over their personal data and improving security both online and offline.
For companies, this has led to a review of internal workflows and the need for adjustments which can basically be of two types.
Legal and organisational, both to the internal procedures of the company, and to the residual criticalities and risks, and to the training of personnel on new procedures and regulations.
IT and IT security, on methods of treatment, archiving and monitoring of digital data on systems.
With regard to IT adjustments, among the most frequent requests we can list: the insertion or strengthening of perimeter security structures (UTM/Firewall), the change in the use of e-mail and user credentials for accessing systems, the modification of backup strategies with the addition of destinations in the cloud, the insertion of control systems or systems for blocking the circulation of information to prevent theft or data breach (DLP) and the assessment of possible vulnerabilities of internal and external IT systems, through vulnerability exams or Penetration Test.
TEL&CO S.r.l.
P.IVA 02487670362
Via de Gavasseti, 313
41126 – Modena
(Italia)
TEL&CO S.r.l. Via De’ Gavasseti, 313 41126 Modena (Italia) – P.IVA 02487670362
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